ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
UB Users: For questions and support related to Blue Services (iLab), please visit UB's Blue Services Support Page or contact ubs-blueservices@buffalo.edu
Please do not submit a ticket to the iLab team.
(hide this warning on this page)Welcome to the University at Buffalo Chemistry Instrument Center (UBCIC)
Located on the third floor of the Natural Sciences Complex, UBCIC supports research and education through access to advanced analytical instrumentation, expert training, and custom sample analysis.
We serve UB researchers, students, and professionals within our collaborative community with services including:
Our work is supported by the National Science Foundation, UB’s College of Arts and Sciences, the Office of the Vice President for Research, and generous alumni and community contributions.
Have questions or want to collaborate?
Email us: che-ic@buffalo.edu
Here is a quick document that answers general questions about using iLab: PDF
If you are a PI please share this with your students.
Valerie A. Frerichs, Director
Hours
24/7 for trained users
Location
328 Natural Sciences Complex
https://arts-sciences.buffalo.edu/chemistry/research/facilities/chem-instrumentation-center.html
Name | Role | Phone | Location | |
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UB CIC General Inquiries |
che-ic@buffalo.edu
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