ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday, November 27th and Friday, November 28th, 2025. We will resume regular U.S. support hours on Monday, December 1st, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT UB Users: Need help or have questions? Visit our Business Services Support Hub to submit and track requests and access helpful resources.
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The University at Buffalo Motivational Interviewing Center provides high-quality training, consultation, and implementation support services to UB, the greater Western New York Community, and beyond. These services include presentations, workshops, and coaching, as well as support for learning communities, educators, researchers, and administrators. Service packages are developed collaboratively to address the goals, preferences, and available resources of our clients, with an emphasis on long-term support of learners and organizations.
| Kurt Dermen, PhD | Director | 716.887.2492 | dermen@buffalo.edu |
| Molly Rath, LCSW, CASAC | Project Manager and Lead Trainer | 716.887.2531 | msrath@buffalo.edu |
| Hours | Location |
|
Monday - Friday |
1021 Main Street |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Molly Rath |
Project Manager
|
716-887-2531
|
micenter@buffalo.edu
|
1021 Main St., Buffalo, NY 14203
|