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In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, September 1st, 2025. We will resume regular U.S. support hours on Tuesday, September 2nd, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

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Please do not submit a ticket to the iLab team.

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About

Health Sciences Instrument Shops

Overview of Services

The Health Science Instrument Shops provide:
 
  • Instrument repair
  • Custom equipment design and fabrication
  • Instrument modification
  • Instrument testing, calibration and diagnosis
 
Our designer-technicians consult with you to recommend repairs or replacement and will install manufacturers’ replacement parts to prevent you from having to ship apparatuses for repair.
 
We are available to customers on campus, and we make on-site visits to all UB affiliated hospitals.
 
Mechanical Instrument Design and Repair
We design instruments from teaching models to custom lab equipment and fabricate them to your needs. Items purchased elsewhere can be repaired or altered, and we can diagnose and address problems with wear.
 
Mills, lathes, punches, welding equipment and woodworking tools permit us to build and repair items made from stainless steel, aluminum, brass, plastics, sheet metal and wood. We can also perform minor glass work.
 
Electronic Instrument Repair and Alteration
We repair and alter instruments to researchers’ needs. Instrumentation we repair and alter includes but is not limited to:
  • Centrifuges
  • Spectrophotometers
  • Scintillation counters
  • Chromatography equipment
  • CO2 incubators
  • DNA apparatus
 
 
Gilson/Rainin Pipette Calibration
 
We stock necessary seals and rings to recalibrate Gilson and Rainin pipettes at a flat fee of $30 each. Tips, ejectors, plungers, counters and other repair parts are extra at-cost. Pipettes should be checked and calibrated to factory specifications annually.
 
All pipettes come with a calibration date sticker. Upon request we provide a printout verifying the percent error of their pipettes once they have been serviced.

Leadership

Michael Odojewski Interim Supervisor  mjodo@buffalo.edu    

 

Location and hours of operation

Hours Location

8:00a-4:00p

G24 Biomedical Research Building (BRB) 

Links

https://medicine.buffalo.edu/offices/facilities/services/hsis.html

Contacts

Name Role Phone Email Location
HSIS
Shop Email
 

 
HSIS@buffalo.edu
 
G24 BRB
 

Service list


Search available services:
Name Description Price
Billable Materials and Supplies

Supplies are billed at cost. 

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Diagnostic

No Charge

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Repair or Fabrication

Charged per repair or fabrication hour

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