iLab Organizer

ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, September 1st, 2025. We will resume regular U.S. support hours on Tuesday, September 2nd, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

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Welcome to University at Buffalo's Blue Services!

Blue Services, powered by iLab, is designed to support the operation of UB service centers.

UB Service Centers

A service center is an operating unit within the university providing specific technical or administrative goods or services in direct support of the academic or research activities of the university. A service center recovers the cost of its operations through charges to users.

Login Information

UB Faculty, Staff and Students can login using their UB credentials. External customers must create an iLab account.

Helpful Resources

Visit Blue Services website

If you have any questions about Blue Services, please reach out to UBS-BlueServices@buffalo.edu

Cores at College of Arts and Sciences

Core Name	Primary Contact	Email	Phone Number/Ext
CAS Chemistry Instrument Center	UB CIC General Inquiries	che-ic@buffalo.edu
CAS Magnetic Resonance Center	Dinesh K. Sukumaran, Ph. D.	dks@buffalo.edu	716-645-4119

Cores at Division of Athletics

Core Name	Primary Contact	Email	Phone Number/Ext

Cores at Finance and Administration

Core Name	Primary Contact	Email	Phone Number/Ext

Cores at Jacobs School of Medicine and Biomedical Sciences

Core Name	Primary Contact	Email	Phone Number/Ext
Behling Simulation Center and Clinical Competency Center	Connor Grabowski	cgrabows@buffalo.edu
Pathology and Anatomical Sciences Research Service Center	Wade Sigurdson, PHD	wjs@buffalo.edu

Cores at Office of the Provost

Core Name	Primary Contact	Email	Phone Number/Ext

Cores at Office of the Vice President and Chief Information Officer

Core Name	Primary Contact	Email	Phone Number/Ext
Network and Communication Services	Karen Mitchell	ks2@buffalo.edu	716-645-2666

Cores at Office of the Vice President for Health Sciences

Core Name	Primary Contact	Email	Phone Number/Ext
Health Sciences Instrument Shops	HSIS	HSIS@buffalo.edu

Cores at Research and Economic Development

Core Name	Primary Contact	Email	Phone Number/Ext
CBLS – Shared Lab Services	Ronald Joab	rjoab@buffalo.edu	716-881-8902
Center for Computational Research	CCR Help	ccr-help@buffalo.edu
Motivational Interviewing Center	Molly Rath	micenter@buffalo.edu	716-887-2531
XDMoD Service Center	Thomas Furlani	furlani@buffalo.edu

Cores at School of Architecture and Planning

Core Name	Primary Contact	Email	Phone Number/Ext

Cores at School of Dental Medicine

Core Name	Primary Contact	Email	Phone Number/Ext
Materials Testing Facility	Steven Makowka	smakowka@buffalo.edu	716-829-6049
Optical Imaging and Analysis Facility	Andrew McCall	amccall@buffalo.edu	716-829-5098

Cores at School of Engineering and Applied Sciences

Core Name	Primary Contact	Email	Phone Number/Ext
Shared Instrumentation Laboratories - BioDesign Core Facility	Alan Friedman, PhD	alanfrie@buffalo.edu	716-645-9177
Shared Instrumentation Laboratories - Davis Hall Clean Room	Jeff Salzmann	jks7@buffalo.edu	716-645-2584
Shared Instrumentation Laboratories – Materials Characterization Lab	Yulong Huang, PhD	yhuang59@buffalo.edu	716-645-8936

Cores at School of Management

Core Name	Primary Contact	Email	Phone Number/Ext

Cores at School of Pharmacy and Pharmaceutical Sciences

Core Name	Primary Contact	Email	Phone Number/Ext

Cores at School of Public Health and Health Professions

Core Name	Primary Contact	Email	Phone Number/Ext

Other cores at University at Buffalo

Core Name	Primary Contact	Email	Phone Number/Ext

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